A WhatsApp store for beauty and cosmetics brands
Customers describe what they need. Your catalogue answers, and the conversation turns into an order.
Beauty selling lives on questions. Which shade, which texture, will this work with what they already use. A product grid cannot answer those, so the sale stalls in a chat — and a catalogue is not enough on its own. mowebstore gives you both: an organised storefront for browsing, and a WhatsApp agent that answers from your actual catalogue and carries the order through.
What goes wrong today
The problem with running a beauty & cosmetics business on chat alone.
01
Advice is the sale
Customers are not just looking for a product, they want to know whether it suits them. Without answers at the moment they ask, they drift to a seller who replies.
02
Ranges and shades multiply your listing
One product line becomes dozens of variations, and a flat list of them is hard to browse and harder to maintain.
03
Repeat buying is invisible
When someone reorders in four weeks, there is no prompt, no reminder and no record that they are due to reorder.
What mowebstore does
How it works for beauty & cosmetics.
Organise by range and concern
Group products into categories that match how customers actually shop — by skin concern, by product type, by range — instead of one long list.
Answers grounded in your catalogue
The AI Sales Agent answers from what you have actually listed, so a customer asking about ingredients or a finish gets a real answer about a real product.
Cards, not just cash on delivery
Peach Payments and Stripe are built in, so customers can pay by card rather than only in cash.
Coupons for launches and repeat buyers
Run a launch offer or a rebuy discount as a coupon, applied at checkout, rather than as a code negotiated over chat.
Questions
Common questions about selling beauty & cosmetics on WhatsApp.
- Can I sell cosmetics online with WhatsApp?
- Yes. Customers browse your storefront, ask questions over WhatsApp, and pay by card or on delivery. Orders and stock stay in one place whether the sale started on the site or in a chat.
- How do I handle shade and variant questions?
- List each shade or size as its own product with its own stock, and the WhatsApp agent can answer from that list. Customers can also just message you and a person can take over at any point.
- Do I need a website to sell cosmetics on WhatsApp?
- You get one with mowebstore. A storefront, a checkout and card payments are included — you do not need a separate site or a developer to set one up.
- Can the WhatsApp agent recommend products for me?
- Yes, on the Complete plan. It answers from your catalogue and can move the conversation to an order. You can pause it whenever you want to take over yourself.
- How much does mowebstore cost for a cosmetics brand?
- Free includes up to 10 products and unlimited orders. Core is $49/month and Complete is $99/month. Payment providers charge their own fees separately from the subscription.
- Can customers pay cash on delivery as well as card?
- Yes. You can enable card payments through Peach Payments or Stripe, and offer cash on delivery or bank transfer alongside them.
- How do I run a launch offer?
- Create a coupon and attach it to a storefront banner, so the offer applies at checkout instead of being agreed one customer at a time in chat.
- Can I turn the AI agent off when I am busy?
- Yes. Pause it from your store settings whenever you want to handle conversations yourself, and turn it back on when you are ready.
Start with a free store
Up to 10 products, unlimited orders, and WhatsApp connected. No card needed to begin.
Other use cases